FAQ

MORE INFORMATION ABOUT PRICES, SHIPPING AND FABRICS HERE.

 

Shipping

  • Shipping is free!

  • Shipping within Europe is possible for the following countries: Belgium, Denmark, Germany, Finland, France,
    Ireland, Italy, Luxembourg, Austria, Poland, Portugal, Spain and Sweden.

  • Do you live the Netherlands? Go to the Dutch website www.busgordijn.nl.

 

Prices

  • All prices include 21% VAT

  • Do you have your own business and do you have a VAT number? Then the VanCurtains are exempt from VAT and you pay the following prices excluding VAT. Fill in a valid VAT number in the order form.

  • All prices are listed in Euros. Do you live in Denmark, Poland or Sweden? Then the invoice will be sent with prices in your own currency, according to the current exchange rate. Click here  to convert the prices.

 

Delivery time

  • After payment of the invoice, the fabrics are ordered and the curtains are custom-made.

  • The average delivery time is 3 to 4 weeks after payment of the invoice (shipping from the Netherlands takes 5 to 8 working days).

Choose fabrics

  • Looking for a bigger selection of fabrics with print? Search on www.onlinestoffen.nl (Dutch website) under 'katoen' and copy the link of the fabric in the order form (or mail a screenshot of the fabric). Fabric prices higher than 5.95 per metre will be included in the price.

 

Windows with different sizes

  • Do you have windows with deviating sizes? Please indicate this in the order form at "orderering" or e-mail a photo to info@vancurtain.eu, we will contact you about the measurements.

  • If the windows are wider than the standard sizes, an additional charge will be made for the amount of required fabric.

Washing and ironing

  • The curtains cannot be washed in the washing machine (because of the magnets)

  • The curtains can be washed by hand, the magnets are sealed in and do not rust.

  • The VanCurtain can be ironed, the blackout fabric only at a low setting.